Our Support, Training and Consulting services are a vital component of our work. We are very proud of our expertise and responsiveness, and we are known for our skills and service ethic. Here are just a few examples of the positive feedback we receive from our clients on a regular basis.

"Thank you both very much for all the work you put in to resolving our issues." (Re Genie)

I was telling someone recently that having our system hosted by Maxus is one of the best decisions we've ever made..." (Re Mxus Web Hosting)

"Just a quick note to let you know I tried the Send report by email and it worked perfectly! Thanks for telling me about this feature. " (Re Text Works)

"Thanks ... it's now working and its just fantastic ... what a great application." (Re Genie)

"Thanks, as always, for your prompt and helpful Customer Support!!"

"I just had to share - I'm feeling very pleased with myself and grateful for your advice because I got a workable model up and running today! What fun!"

Thanks for all your help this year. You have been fantastic. Working with you has certainly made this year much more enjoyable and productive. The service that everyone at Maxus provides has always been great.

[a Christmas message from Sally Dawson, Library Services Coordinator, South Australian Parliamentary Library]

"It's been a pleasure working with you… you have been so helpful"

"You are a legend! Your first tip has helped me."

"Again, thanks. Nice to communicate with an organisation where there is real support."

"I found the training day very useful. Thanks very much :-) "

"I would like to thank you for all your friendly and unflappable support over the years with Inmagic 'stuff'. It has been a real pleasure working with you – if only all IT support people were like you, but alas not!"

"Thanks once again for your training sessions - they were extremely helpful!"

"You are wonderful! - Now I can forget it and get some sleep!"

"I just imported the forms and tested out the national queries database - the form works really well and the functionality is exactly what we want. Thank you so much for all of your help on this one!"

"Thanks for all your help whenever i need it. You (and all the others) are so fantastic."

Many many thanks for your patience and understanding [...] you've succeeded in transforming my rough ideas into a perfectly working model. It's like going from an old bomb to the latest Porsche.

[Dianne Miers, Librarian, Port of Brisbane Corporation, following some WebPublisher PRO screen enhancements]

"Thanks for your - as always - rapid answer. Something for my EDP department to envy or use for benchmarking!"

"Thank you again for the speedy reply"

"I've been having fun with some simple scripts, getting 2 fields to copy into one, and also copying and deleting a field. It's quite exciting when it works for the first time! So thanks again for that workshop, I wouldn't have got around to any of it otherwise!"

"Really enjoyed the training with you - well paced and presented."

"It works!!! We are so thrilled. You have made our day!"

"Thanks again very much for the training on Friday. That was SO helpful."

"Thanks for the advice this morning. I'm now feeling rather pleased with myself and my very nice thesaurus."

"[Thanks] for all your assistance, which you have always provided above the call of duty."

It was the best course I've been to for some time.

[Dorothy Shea, Supreme Court Librarian, Tasmania, after a WebPublisher training course in Hobart]

"Thanks [...] Maxus [...] provide excellent, fuss free, up front assistance and are willing to go the extra miles (across the Bass Strait, no less!). They understand the issues inherent in managing a small corporate library within a large organisation. Invaluable service, great products."

"Thank you! A very useful and easy to understand course and a very pleasant day."

"I have now printed the entire missing items list. It was so easy. Thanks for the advice."

"Thanks for answering my queries so helpfully and patiently."

We enjoyed the training immensely and felt that we gained so much in a very short space of time. The training really filled in some glaring gaps, and seemed to suit all of us despite our different levels and areas of knowledge. We found the training particularly methodical and enjoyed the 'blackboard explanations'. Thanks again for an excellent training session!

[Jenny Saunders, Librarian, Darwin]

"Thanks. You are always a great help."

"Thank you very much - you have been wonderfully helpful."

"Thank you very much for all the information you have provided – I am thoroughly impressed with the fast responses and great customer service!!"

"Again - compliments on such an amazingly quick response. Thank you for giving my queries your full attention and so promptly."

"You little ripper [...] This is a major help for me [...] - consider yourself having made someone very happy today!"

"Thankyou for your work. It is terrific. It is wonderful to work with a company that responds to your requests. Compared to working with our IT people - It is amazing."

Thanks very much to all at Maxus for your help and advice during the year. I have enjoyed the lunchtime [workshop] series greatly.

[Stephen Due, Chief Librarian, Barwon Health Library Service, Geelong]

"Thank you very much for a job well done. It looks good and you are both skilled to set it up and patient with your dealings with me."

"Again - compliments on such an amazingly quick response. Thank you for giving my queries your full attention and so promptly."

"Thank you for getting back to me on this. I really didn't expect a response until after the conference...you're a star!"

"Congratulations on a wonderful product [Maxus WebPublisher Statistics Converter]. I have installed it successfully [...] and am impressed with its ability to easily provide such crucial information on what users are actually searching for. I have recommended it highly to another client."

"Thanks again for not only being so helpful but for doing so quickly and cheerfully!"

Thanks - actually looking forward to finishing this project. We are ecstatic to say the least that we can now 'get on with it' [...]. Another happy camper!!!!!!!!!!!

[Robyne Magee, Manager Community Partnerships, The Mansion at Werribee Park, Vic.]

"Thanks for your help during the year and also for being one of the really nice people to see around the traps."

"The help on your web site was just what I needed to get started. Thank you for taking the time to answer my question."

"I have JUST received the data disc and your instructions and, guess what? IT WORKED !!!! I even did a sample query! Happy days! I am REALLY looking forward to using and playing with it this weekend. Thank you soooo much. My colleague will have SUCH a smile on her dial when she sees it too."

"Talk about organised and prompt!"

"Thanks again for your timely and always helpful assistance."

"Have a very Happy Christmas and thank you for your great friendly service."

"That has truly put a smile on my face! Thankyou again for your work and clear instructions. All works and all so logical."