Bear in mind that there is a User's Manual in PDF format on the computer that contains your software. If you have a current Maintenance Agreement, this PDF manual may well be more up-to-date than your hard-copy manual. You also can find helpful information in the README files that have been installed with each of your DB/Text ® software products.

Another very useful source of information is the Support Knowledgebase on Inmagic's web site. The Knowledgebase is a fully searchable WebPublisher textbase that contains a wealth of information on all sorts of questions pertaining to the Inmagic products (DB/TextWorks^®, WebPublisher PRO, Genie, Content Server and so on). If you are in DB/TextWorks or CS/TextWorks and can't remember where to find this resource on the web, click on Help > Inmagic on the Web > Knowledgebase and your web browser will open in a new window and take you straight to the right web page.

Don't forget the Tips pages that we add to our web site at the beginning of most months. A list of them can be found at our Tips page.

Our FAQs page contains information on the brief technical questions that we are most commonly asked.

The staff of Crew-Noble, an Inmagic software dealer in California, have put together some useful tips, mostly for users of WebPublisher who wish to increase the functionality of their web screens. Have a look at the Crew-Noble Knowledgebase.

Those who are very keen on keeping up with other people's problems and solutions might like to join one or more of Inmagic's forums. These forums replace the email list that so many of us relied on in the past. To look at the forums and to register for one or more of them, go to http://inmagic.infopop.cc/6/ubb.x. You can read forum postings on the web or you can subscribe to the forums and receive either a regular digest of postings or immediate email messages each time a new posting is submitted. The forums can be a very useful source of information.

Lastly, remember that Maxus Australia's experienced and friendly technical staff can answer your questions by phone and email. See our Software Support page for details.